JetBlue (NASDAQ:JBLU) has announced details of its upcoming move from Los Angeles International Airport (LAX) Terminal 3 to Terminal 5 on Wednesday, May 17, which will bring an upgraded travel experience to its customers, the airline said.
Once JetBlue moves its operation to Terminal 5, the airline will begin a series of redesign projects in the check-in lobby featuring a self-service lobby with ten check-in positions plus ten interactive self-service kiosks, more than double the number at Terminal 3.
Ahead of the move, JetBlue is taking various steps to inform customers of the move to Terminal 5. Customers traveling from LAX on or after May 17 will receive email alerts one to two days prior to their flight reminding them of JetBlue´s new location.
Additionally, upon entering the airport, updated signs will direct JetBlue customers to Terminal 5, and all ground transportation services and airport partners will be updated on JetBlue´s new terminal location.
JetBlue carries more than 38 million customers a year to 101 cities in the US, Caribbean, and Latin America with an average of 1,000 daily flights.