US Cellular® (NYSE: USM) is ranked #1 in the North Central Region in the J.D. Power 2020 Wireless Network Quality Performance Study — Volume 2, making this the 7th time since 2016 US Cellular has received an award, the company said.
The North Central Region includes US Cellular´s high-speed network in Wisconsin and Illinois, and it is the only region that the company is eligible to receive this J.D. Power award.
The J.D. Power 2020 US Wireless Network Quality Performance Study–Volume 2 is based on responses from 32,497 wireless customers. In addition to evaluating the network quality experienced by customers with wireless phones, the study also measures the network performance of tablets and mobile broadband devices. The study was fielded from January through June 2020.
US Cellular is the fourth-largest full-service wireless carrier in the United States, providing national network coverage and industry-leading innovations designed to elevate the customer experience. The Chicago-based carrier is building a stronger network with the latest 5G technology and offers a wide range of communication services that enhance consumers´ lives, increase the competitiveness of local businesses and improve the efficiency of government operations. To learn more about US Cellular, visit one of its retail stores or www.uscellular.com.