IR, the global provider of communications experience management solutions for unified communications (UC) and contact centers, has announced its participation in the CenturyLink Marketplace Provider Program, the company said.
Through the program, CenturyLink customers now have access to Prognosis HeartBeat and Prognosis StressTest, IR´s experience testing services.
CenturyLink´s Marketplace Provider Program allows participating technology companies to integrate their solutions with the CenturyLink Cloud delivery platform, which offers self-service, on-demand provisioning of various third-party services to complement cloud-hosted workloads. Through CenturyLink Cloud, organizations gain access to secure enterprise cloud infrastructure and management tools on a single platform.
IR´s cloud-delivered experience testing services proactively assess communications experience from the outside-in. This enables organizations to ensure that critical communications services are available and delivering the best possible experience to their customers and employees. Prognosis HeartBeat uses active testing to ensure the availability, functionality and performance of a UC or contact center system from end-to-end, while Prognosis StressTest verifies that they work as expected under varying levels of traffic.
IR´s experience testing services are now available on the CenturyLink Cloud Marketplace and via CenturyLink representatives.
IR is the corporate brand name of Integrated Research Limited (ASX:IRI), the global provider of experience management solutions for critical IT infrastructure, payments and communications ecosystems. More than 1000 organizations in over 60 countries — including some of the world´s largest banks, airlines and telecommunications companies — rely on IR Prognosis to provide business critical insights and ensure continuity-critical systems deliver high availability and performance for millions of their customers across the globe. For further information on IR, visit www.ir.com.