iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, has announced that it has broken ground in Iloilo, Philippines on construction of its newest contact center, the company said.
This is iQor´s second location in the Iloilo region to meet demand from clients in its growing ecommerce and retail verticals.
iQor opened one of the first English-speaking contact centers in the Philippines in 1999. Since then, the company has grown to more than 22,000 employees in the country spanning 11 facilities throughout DasmariÃ±as, Davao, Iloilo, Talisay, Bacolod, and Clark. Last year, iQor opened a 2,500 contact center in Santa Rosa, Philippines that is now at full capacity.
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. For more information, visit www.iqor.com.