InterSystems, Rhode Island Quality Institute provide designee alerts for patient empowerment

InterSystems, a global provider of information technology platforms for health, business, and government applications, has announced a new functionality from Rhode Island Quality Institute (RIQI), a nonprofit collaboration of healthcare leaders, that enables the delivery of Designee Alerts to all residents across the state of Rhode Island, the company said.

The first-of-its-kind technology alerts healthcare proxies, or “designees,” of their loved one´s medical events to improve communications, reduce care gaps and streamline the medical decision making process.

Every hospital in Rhode Island is connected by CurrentCare, RIQI´s statewide health information exchange (HIE) based on InterSystems HealthShare® platform. This connected health network enables RIQI to leverage the shared provider alert functionality to share real-time care updates with a patient´s chosen designee via email or text message.

Alerting a designee of changes in a patient´s health status has remained one of the most significant care gaps for providers and care facilities. Through Designee Alerts, patients´ designees are now alerted as soon as a medical event occurs, including if a patient is transferred, admitted, or discharged from a facility. As soon as the updated information is entered into the electronic health record (EHR), an immediate notification is delivered via CurrentCare to ensure the caregiver is fully informed on the patient´s new medical status.

InterSystems is the engine behind the world´s most important applications. In health care, finance, government, and other sectors where lives and livelihoods are at stake, InterSystems is the power behind what mattersâ„¢. Founded in 1978, InterSystems is a privately held company headquartered in Cambridge, Massachusetts (USA), with offices worldwide, and its software products are used daily by millions of people in more than 80 countries. For more information, visit

Founded in 2001, the Rhode Island Quality Institute (RIQI) is a collaboration of leaders in the Rhode Island community who share the intent to substantively improve the healthcare system in the state. The collaboration includes CEOs of hospitals, health insurers, and businesses, along with leaders of consumer groups, academia, and government. RIQI´s mission is to significantly improve the quality, safety, and value of healthcare in Rhode Island. RIQI is the Governor-designated sole Regional Health Information Organization (RHIO) for Rhode Island, chosen to coordinate the statewide Health Information Exchange (HIE). As the RHIO, RIQI is charged with bringing together health care stakeholders within the state and governing HIE among them for the purpose of improving health outcomes in the community. For more information, visit