Miami International Airport has announced International Airport Review has selected its new biometrics-only passport screening facility from among 80 nominations worldwide as the 2018 award winner in the Passenger Experience and Seamless Travel category, the company said.
After receiving more than 12,000 votes from members of the aviation industry, the award submissions were shortlisted by a process of votes received and by each entry being judged on its own individual merit. The shortlist was then submitted to a panel of industry experts to judge the winners in each category.
Since MIA launched its biometric entry pilot program in November 2017, its renovated Concourse E facility has been screening as many as 10 passengers per minute via facial recognition. The new technology by US Customs and Border Protection verifies a traveler´s identity by matching their facial image to the document they are presenting. The airlines now using the Concourse E facility have seen their wait times decrease by 30 to 80 percent year over year since relocating from MIA´s Concourse D. MIA expects to begin expanding biometric entry processing to its Concourse D and J passport control facilities in 2019.
Launched to celebrate industry excellence, the International Airport Awards are open to airports and suppliers alike, and invite organizations to submit entries that showcase innovation in 11 categories across the airport and aviation industry.
Miami International Airport offers more flights to Latin America and the Caribbean than any other US airport, and is America´s third-busiest airport for international passengers.