Interactions extends intelligent virtual assistant

Interactions, LLC has released its Voice Biometrics for seamless caller authentication within its Intelligent Virtual Assistant, the company said.

The combination provides an efficient, conversational customer experience that increases security and speeds customer care interactions. This innovative Voice Biometrics technology is based on years of applied research and development and is a core function of the company´s Curo® Speech and Language Platform.

Interactions is a provider of speech and natural language technology that enables businesses and consumers to engage in productive conversations. Founded in 2004, Interactions is headquartered in Franklin, Massachusetts with additional offices in Indiana, Texas, New Jersey and New York.