IBM is selected by AEGEAN Airlines to deliver innovative customer experiences

IBM (NYSE: IBM) has announced a new agreement with AEGEAN Airlines to use the IBM public cloud to transform its internal business processes and further enhance its customer experience, the company said.

This agreement follows a multi-year agreement for the implementation of core applications and the delivery of IBM Cloud Hosting Services to help accelerate the airline´s digital transformation strategy.

Operating in a highly competitive industry, AEGEAN, and its subsidiary Olympic Air, has gone to great lengths to improve efficiencies and customer experience by investing in disruptive technologies, including cloud and AI. By leveraging IBM public cloud, AEGEAN aims to increase process efficiency,

AEGEAN and its subsidiary Olympic Air´s network covers 151 destinations (31 domestic and 120 international) to 44 countries. AEGEAN is a member of Star Alliance, the strongest airline alliance worldwide.