Leading Ugandan IT services provider Infinity Computers said it has chosen IBM (NYSE: IBM) to deliver cloud, analytics and IT services to support a wide range of new web and mobile offerings for its clients.
Infinity Computers –or I3C –provides a range of services to clients in East Africa, South Africa, Europe, Asia and Australia. The portfolio includes services for developers in the vibrant East African tech startup community, Internet domain registration, Web and cloud hosting, as well as fiber optic and mobile communication installation.
I3C chose IBM´s cloud solution and services over competing offerings from Microsoft and Huawei, citing customer care and technical support, competitive pricing, solution agility and global capabilities. I3C is counting on IBM to expand its business footprint in East Africa and to serve a growing number of Asian and European clients by providing quicker and more efficient access of services.
Previously, I3C hosted all its servers on premise and was running into several limitations such as Internet bandwidth capacity, scalability, unstable power at the server-room level, and inadequate customer care and technical support to meet the needs of its clients.
Since beginning the transition to IBM earlier this year, I3C has reported 40 percent improved performance in accessibility and speed of provisioning services to clients and 45 percent lower operating costs from reductions in support resources, Internet bandwidth requirements and electrical power consumption.