When it comes to protecting your business, it’s not an uncommon assumption for owners to just secure their physical premises. In fact, securing a business goes far beyond simply adding a lock to your front door. With almost every company storing some form of data electronically, you should remember online security.
One of the simplest ways to protect your business is to make sure that the guest WiFi that you’re offering is secure. Whilst this form of internet connectivity can improve your customers’ experience when visiting your premises, you should make sure connections are safe and secure to prevent data breaches or malicious software downloads.
In this guide, we’ve shared the reasons why you should make your guest WiFi more secure, along with the techniques you can use to protect the network:
Use content filtering
The simplest method to secure a guest WiFi network is to use content filtering software. This software can be configured to block users from downloading malicious files. If this happens, the data stored within your network settings can be hacked and manipulated, potentially causing major issues.
When your business uses content filtering software, you’ll also have the opportunity to block your customers from accessing a certain list of sites. Whether these aren’t family-friendly or pose a risk of viruses, enabling a content filter is a must-have for businesses looking to secure their guest WiFi network.
Add a secure passcode
You should also think about adding a passcode to your guest WiFi network. This can be done through your splash page by prompting customers to enter a code to gain access to your internet.
To ensure only paying customers benefit from your business WiFi hotspot, passcodes could be printed onto a sales receipt. It’s not uncommon for squatters to visit your premises with the sole intention of using the free WiFi without purchasing any items.
Not only do access codes help you to deter squatters from using your internet, but adding a passcode to your WiFi hotspot allows you to collect your customers’ details, giving you the opportunity to outreach personally to them via email or text, allowing you to boost your marketing efforts in future.
Use WiFi management software
Finally, you should think about using WiFi management software when offering free internet connections to your customers. This will separate your internal network from the guest network, ensuring that any customers using your internet cannot access important documents or internal files.
WiFi management software will also allow you to prioritise bandwidth speeds. If you find that your customers are overpowering or draining the connection with their free time limit, this could have an impact on your internal team. The option to prioritise bandwidths means that you can control speeds for non-paying or external users, allowing your staff to remain productive and unaffected by the guest offering.
As you can see, securing the guest WiFi that you offer to your customers is extremely beneficial and prevents the worst from occurring. By securing your WiFi hotspots and ensuring that extreme or harmful content cannot be accessed, you should see a reduction in the down-time of your guest network.