Talkdesk®, Inc., the cloud contact center for innovative enterprises, has announced HomeToGo selected Talkdesk to power its customer service operations, the company said.
By moving to Talkdesk Enterprise Cloud Contact Center, HomeToGo will have a dependable and scalable solution to support its growth in an easy-to-use platform with added cloud flexibility to integrate with best-of-breed customer experience tools.
Powered by Talkdesk iQ, artificial intelligence (AI) increases operational efficiency for HomeToGo with intelligent routing, reporting, analytics, context and mobile solutions to improve customer outcomes and maintain visibility across its entire business.
Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Learn more at www.talkdesk.com.
HomeToGo (www.hometogo.com) is a search engine for vacation rentals. On desktop, mobile, and via mobile app, HomeToGo compares over 17 million offers from more than 1,300 vacation home websites, including Airbnb, Booking.com, VRBO, TripAdvisor and HomeAway.