Travelex has partnered with Heathrow to launch VAT Refund by Appointment, a new service for customers reclaiming their tax when leaving the UK. Customers flying from Heathrow Terminal 5 can now book private refund appointments for a fast, efficient service at a time convenient to them, the company said.
The appointment service offers private, one-to-one consultations at a screened desk within VAT.
Personal reminder by phone 24 hours before your appointment (where possible).
An appointment can be made at any time. Bookings are made online in advance at www.travelex.co.uk/vat-refund-by-appointment.