Grupo Tecno teams with Trustwave

Trustwave, a cybersecurity services provider, and Grupo Tecno, a large information technology integrator, has announced an alliance to offer Trustwave Managed Security Services and cybersecurity technologies to enterprises and other institutions in Mexico and other Spanish speaking countries in Latin America, the company said.

The security services, solutions and support will be delivered through a new Hybrid Security Operation Center compromised of Grupo Tecno and Trustwave security operation teams working conjointly and interlinked to the global network of Trustwave Advanced Security Operation Centers (ASOCs); the company´s backbone for monitoring, detecting and eradicating threats.

Located in Mexico City, the Hybrid Security Operation Center pairs Trustwave infrastructure, actionable threat intelligence, big data and analytics along with the security prowess of Trustwave SpiderLabs, an elite team of threat hunters, ethical hackers, forensic investigators and security researchers with Grupo Tecno local expertise.

This dynamic gives organizations on-demand access to a portfolio of managed security services covering threat detection and response, security technology management, proactive threat hunting, managed email and database security and more. Grupo Tecno serves as the primary customer care agent delivering support, guidance and first response triage during incidents leveraging local language security advisors.

Through a secure cloud-based portal accessed via desktop or mobile device, Grupo Tecno customers gain full visibility and control of their security program along with the ability to directly interact with security teams via browser-based chat. After login, customers traverse within an intuitive dashboard for a single centralized view of threats, vulnerabilities and perceived risks impacting their footprint. From there, they can take proactive measures to bolster cybersecurity posture through actions such as allocating and scaling resources based on need, assessing device or technology status, scheduling penetration tests or even sending threat hunting teams into action by simply navigating the application.

Partners will play a critical role as Trustwave continues to expand its presence in the Americas. By combining best-of-breed technologies and services with experts who understand the nuances of business challenges at a more regional level, security programs are developed and executed for maximum effectiveness.

Trustwave is a cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit