Millennials are nearly twice as likely to want to travel more for business than Baby Boomers (45 percent to 26 percent, respectively), according to the latest GBTA Business Traveler Sentiment Indexâ¢ – research from the GBTA Foundation, the education and research arm of the Global Business Travel Association (GBTA), in partnership with American Express.
The report said a strong majority of millennials (57 percent) believe technology can never replace face-to-face meetings to get business done.
Additionally, millennials are far more likely to rely upon social media to meet up with friends when traveling than baby boomers (46 percent to 17 percent) and are far less likely to want to use their personal credit cards to float business expenses (53 percent to 69 percent).
In terms of travel amenities, if only one could be selected, Baby Boomers would strongly prefer to pay no fee to check bags (47 percent compared to 34 percent of Millennials), while Millennials want free Wi-Fi (30 percent compared to 17 percent of Baby Boomers).
The study also found that overall business traveler satisfaction with getting through airport security declined significantly in the past three months (from 55 percent to 45 percent). Despite this drop, overall satisfaction levels with the business travel experience remain high (73 percent).
GBTA provides its growing network of more than 28,000 travel professionals and 125,000 active contacts with world-class education, events, research, advocacy and media. The foundation was established in 1997 to support GBTA´s members and the industry as a whole.