goMoxie Earns 2020 Stevie Award For COVID-19 Response

goMoxie®, the provider of digital guidance solutions, has received two Stevie® Awards for the COVID-19 Response – Most Valuable Employer and Employer of the Year categories in the Fifth Annual Stevie Awards for Great Employers, the company said.

goMoxie was quick to respond to the far-reaching effects the pandemic has brought, establishing a program for customers to quickly deploy digital guidance to provide proactive notifications to their digital customers looking for critical information. Its COVID-19 response was recognized by award organizers and led to their Most Valuable Employer Bronze Award win.

As part of this program, the company offered complimentary use of its digital guidance technology to its customer base — retailers, banks, insurance and utility companies for example – to assist in responding to the pandemic. The no-code solution allowed their clients to easily provide critical alerts and notifications to consumers which reduced demands on the contact center and alleviated customer uncertainty.

goMoxie customers using the technology were able to deploy in a matter of days with zero IT resources. When using the guidance technology, they found they were able to reach 3x more target customers without requiring human resources.

goMoxie provides enterprise-level solutions with proven large-scale successes. Create certainty, empower customers, and get results with Moxie. To learn more, visit www.gomoxie.com.