GO Group, LLC has reported results of a survey found 58% of travelers polled agreed airlines should make it safer for animals to ride in cargo, the company said.
Almost 55 percent of respondents said that only certified service animals should be allowed in cabins while 45 percent noted that emotional support animals (ESAs) also should be allowed in cabins.
Another thing most agreed on is that the rules are confusing. Each airline has its own forms, rules and policies which frequently change.
While most agree a fee should be charged for non-service animals, 39 percent said these should be lowered.
Almost 50 percent of survey participants said there should be designated areas in cabins for those traveling with animals to help those with allergies.
Forty five percent said only traditional animals such as cats and dogs should be allowed as service or ESAs.
The GO Group, LLC international is a ground transportation provider, offering shared rides, private vehicles, charters and tours, serving some 85 airports in the United States, Canada, Mexico, the Caribbean, Australia and Europe and transporting more than 13 million passengers per year.