Medical transport company Global Medical Response (GMR) has announced the results of a new national survey of 1,240 American adults, revealing almost 90% consider air ambulances a critical service in healthcare, with 95% agreeing that these services help save lives, the company said.
Approximately 82% expect an air ambulance to be made available to them in case of a critical healthcare crisis requiring urgent treatment at a medical center.
The poll, conducted by YouGov between July 12-16, also showed 87% of respondents–93% in rural areas–believe health insurance companies should not deny coverage for a service ordered by a medical professional. In the case of air medical transports, insurers should not push back on decisions made by physicians ordering transfers or first responders who deemed the transport medically necessary at the scene. Furthermore, nearly 60% of people expect that any balance bills (the remaining balance billed to the patient after insurance coverage is applied) should be the responsibility of insurer.
Additionally, the poll revealed there is significant disconnect between Americans´ knowledge on the number of air medical transports resulting in a balance bill and the true amount. On average, respondents estimated that 69% of patients flown receive a balance bill. However, that number is well below 10%, according to data from GMR and a recent study published by the Wyoming Department of Health.
Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services in the United States, the District of Columbia and around the world.