CSG (NASDAQ: CSGS), the trusted partner to simplify the complexity of business transformation in the digital age, has partnered with Yaana to advance GCI´s ability to respond quickly and accurately to notifications alleging copyright infringement by GCI´s subscribers, the company said.
GCI offers wireless and wireline voice, video, and data communication services to residential, commercial and government customers across Alaska and the Pacific Northwest.
CSG has partnered with Yaana, a global provider of intelligent compliance solutions, to deliver a copyright complaint system that quickly and accurately processes copyright infringement notices from digital content owners and their copyright agents to GCI´s Internet subscribers. The system enables GCI to rapidly notify and educate its customers regarding copyright infringement and take other appropriate measures.
CSG´s managed services offering combined with Yaana´s copyright complaint system offers a cost-effective solution that automates the process of managing incoming notices alleging copyright infringement.
CSG is an authorized reseller of several Yaana solutions, including legal compliance solutions such as Request Management System (RMS) and Data Retention System (DRS).
With over 35 years of experience, CSG delivers revenue management, customer experience and digital monetization solutions for every stage of the customer lifecycle. For more information, visit csgi.com.
Yaana is a global provider of Intelligent Compliance Solutions including compliance request management systems, data retention and analytics systems, lawful interception systems and a variety of cybersecurity mediation systems. Yaana solutions offer customers a cost-effective path to address the complexities related to meeting compliance needs in the rapidly evolving information communications and cloud markets worldwide.