Fuze Gets New Patent for Multi-Modal Communication

Fuze, the cloud-based communications provider for the modern global enterprise, has announced that it has been awarded a new patent on how to create a unified history for multi-modal communication across chat, voice, video, and meetings, the company said.

The US Patent and Trademark Office (USPTO) issued Fuze US Patent No.10306071 on May 28, 2019. The patented approach provides users with a unified communication history across multiple modalities such as chat, phone, voice over Internet protocol (VoIP), SMS, video calls, and meetings. The communication history also extends across multiple device types, including hard desk phones, mobile phones, desktops, fax machines, conference rooms, software softphones, and browser-based softphones.

Fuze is a global cloud communications provider for the enterprise. Our intuitive unified communications and contact center platform enables seamless transition between calling, meeting, chatting, and sharing powered by the industry-leading intelligent cloud architecture. Fuze empowers the digital and distributed workforce to communicate anywhere, anytime, and across any device. Founded in 2006, Fuze is headquartered in Boston, MA with offices around the world. For more information, visit fuze.com.