Daily operations for Frontier Communications have returned to near normal levels after Hurricane Irma´s punishing sweep through the company´s six-county Florida service area (Hillsborough, Pinellas, Pasco, Polk, Manatee and Sarasota), the company said.
“The resiliency of Frontier´s buried all-fiber network was a significant differentiator in the market,” said Melanie Williams, Frontier´s Senior Vice President for Operations in Florida.
Frontier´s central office and remote office facilities remained online throughout the storm, either because electricity was available or generator power kicked in, added Williams.
Frontier´s disaster recovery plan includes damage assessments and getting technicians into the field as soon as conditions allow and emergency management agencies provide the go-ahead. Frontier deployed 630 service technicians into the field as soon as the all-clear was given. This work force continues to address customer issues and new installations daily.
Frontier Communications Corporation (NASDAQ: FTR) is a provider of providing communications services to urban, suburban, and rural communities in 29 states. Frontier offers a variety of services to residential customers over its fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier SecureÂ® digital protection solutions.