Five9, Inc. (NASDAQ: FIVN), a provider of cloud contact center software for the digital enterprise, has announced James Doran has joined the company as executive vice president of strategy and operations, effective immediately, the company said.
In his new role, Doran will report directly to CEO Rowan Trollope and be responsible for corporate strategy, operational maturity, and helping Five9 with growth and scale.
Five9 is a provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences.