Cloud software provider Five9, Inc. (NASDAQ:FIVN) has been named a winner in the Most Innovative Product of the Year for the Enterprise category in this year´s Best in Biz Awards, the company said.
Five9 is the only provider of cloud-based contact center software to receive this distinction.
Five9 received this award for its innovative Virtual Contact Center (VCC). Five9 provides intuitive contact center solutions that enable agents to provide a proactive and personalized experience to their end customers regardless of the channel (voice, email, chat, video, social, mobile, etc.). The omnichannel support, combined with seamless integrations with best-in-class CRM and WFO solutions, empowers enterprises across all industries to easily modernize the contact center and provide the best customer service for today´s consumer.
Five9 provides cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating over three billion customer interactions annually.
Now in its sixth year, Best in Biz Awards recognizes companies for their business success as judged by established members of the press and industry analysts.