Five9, Inc. (NASDAQ: FIVN), a provider of cloud contact center software for the digital enterprise, has announced that its board of directors has appointed Rowan Trollope as CEO effective May 3rd, the company said.
Trollope was formerly SVP & General Manager of Cisco´s Applications Group.
Mike Burkland, who transitioned from CEO to Executive Chairman last December due to health reasons will continue as Executive Chairman. Barry Zwarenstein, Five9´s CFO, who served as Interim CEO during the transition, will continue as Chief Financial Officer. Dan Burkland will remain President overseeing Five9 customer facing functions which include Sales, Marketing and Services.
Five9 is a provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information, visit www.five9.com.