Fiserv, Inc. (NASDAQ: FISV), a global provider of financial services technology solutions, has been recognized for the Most Creative Application of Voice Technology in the PYMNTS.com 2018 Voice Challenge with Amazon Alexa, the company said.
Fiserv is developing voice banking capabilities in tandem with financial institutions and with a focus on natural language processing. The result is a capability in tune with how people think, enabling them to manage their bank account as they would speak in conversation.
The PYMNTS.com 2018 Voice Challenge with Amazon Alexa sought to identify comprehensive solutions that use voice technology to help wring complexity out of the consumer experience. The challenge brought together top innovative teams to develop and execute a prototype using Alexa, Amazon´s virtual assistant, to solve problems, remove points of friction, and add value to the payments and commerce ecosystem.
Fiserv enables clients worldwide to create and deliver financial services experiences in step with the way people live and work today. For more than 30 years, Fiserv has been a trusted provider of financial services technology, helping clients achieve best-in-class results by driving quality and innovation in payments, processing services, risk and compliance, customer and channel management, and insights and optimization. For more information, visit fiserv.com.