FirstCare Health Plans, MDLIVE bring telemedicine to West Texas

Officials at FirstCare Health Plans have announced that FirstCare has teamed up with MDLIVE to provide its members with access to board-certified doctors, licensed therapists and more; all through the new telemedicine program, FirstCare Virtual Care–powered by MDLIVE, the company said.

Members will be able to access a provider, 24/7/365, through the use of their smartphone, tablet or desktop computer.

As of January 1, 2019, FirstCare members will have access to the FirstCare Virtual Care program, marking the final phase in a multi-phased launch which began in late 2018. FirstCare first rolled out this program to its TRS-ActiveCare members in September 2018.

The next phase launched in mid-November 2018 and included FirstCare´s Medicaid and CHIP member populations–becoming the first managed care organization (MCO) in the state to provide this benefit to our members. This last phase encompasses all commercial membership–including employer groups and individual enrollments through the Health Insurance Marketplace–and Medicare members. Members can find out more by visiting