Federos partners with Arago to address service operations

Federos LLC, the provider of next-generation, service management solutions for service providers, managed service providers, and enterprises, expands its global partner program and announces a strategic relationship with Arago, a pioneer in artificial intelligence (AI) and provider of intelligent automation, the company said.

Through the partnership, the companies will jointly incorporate AI-based automation into end-to-end service management solutions to simplify onboarding and integration of NfV functions.

Arago will provide its problem-solving artificial intelligence platform HIROâ„¢ that enables Federos´ Assure1â„¢ carrier-grade, digital service assurance solution to autonomously address operational incidents and issues. Assure1 will provide an interface capability and action handler for network operations. In addition, the companies will cooperate on joint sales opportunities and work together on joint market solutions.

AI technology has the power to learn and to draw conclusions from large volumes of complex content. It can automate tasks, resulting in process efficiencies, and reduce costs associated with services delivered over hybrid physical and virtual network functions. Incorporating Arago´s AI platform HIRO into Assure1 puts service providers on a path to an AI-enabled enterprise in which they can automate IT operations and eventually use data, knowledge, and experience, to generate outcome-based processes such as new business models, services, or products.

Federos Assure1â„¢ and Fusion1â„¢ software provide a next generation, service assurance solution that unifies fault, performance, topology, and service level management in a single scalable platform. For more information, visit www.federos.com.

Arago is an artificial intelligence company that helps businesses automate their processes through intelligent automation. Its AI platform HIROâ„¢ uses reasoning and a knowledge-based problem-solving engine to deliver cutting-edge enterprise automation solutions to clients worldwide. Founded by renowned computer scientist Chris Boos, based in Frankfurt (GER), New York City (USA), Redwood City (USA), Exeter (UK) and Bangalore (INDIA), Arago is powering decision making for industry companies. Since 2014 global investment firm KKR has supported Arago´s international expansion. To learn more about HIRO and intelligent automation solutions for enterprises visit http://www.arago.co.