Federos, the provider of next-generation, service management solutions for telecommunications service providers, managed service providers and enterprises, has announced a reseller partner relationship with Customer First Consulting, a provider of IT infrastructure consulting services, the company said.
Customer First Consulting will be a value added reseller and systems integrator of Federos´ scalable platform solutions to enterprises in North America.
The Federos Assure1 integrated software platform helps transform service management by eliminating the complexity of the operations center. The scalable platform consolidates legacy systems and tools across hybrid and cloud infrastructures, and leverages machine learning and event analytics to improve service quality.
Fusion1 provides contextual visualization and workflow automation to serve as a single source of truth for service management and optimize virtual services over multiple cross discipline systems.
Federos Assure1â¢ and Fusion1â¢ software provide a next generation, service assurance solution that unifies fault, performance, topology, and service level management in a single scalable platform. For more information, visit www.federos.com.