Expanded Zoho One offers process automation, telephony, single sign-on, and blockchain capabilities

Zoho unveiled the next generation of Zoho One, the operating system for businesses that is designed to run an entire organization–from sales and marketing, finance and HR, operations and business intelligence, and more–all on a unified technology platform, the company said.

Zoho One now boasts a new business workflow management application, Orchestly, that lets customers effortlessly create, manage, and optimize their business processes through an intuitive drag-and-drop interface. In the two years since its launch, Zoho One has seen considerable growth and now serves more than 20,000 customers who make Zoho One the operating system for their business. With three new services added to the operating system, one new application tying together every corner of business operations, and several updates, Zoho One continues to pack unmatched value.

Approximately 25 percent of Zoho One customers use more than 25 applications on the platform and more than 50 percent utilize beyond 16 applications; this demonstrates that businesses are embracing the benefits of an all-in-one solution. Zoho One´s momentum is a product of a major shift in customer expectation and rejection of complexity in favor of easy-to-use, all-in-one platforms that deliver immense value. As Zoho One continues to grow with and for its customers, the platform is expanding, reimagining and redefining how technology platforms should be moving forward and setting the tone for the entire industry.

PhoneBridge, Zoho´s telephony platform, which integrates over 50 telephony vendors on one side and several Zoho applications on the other side, is now available within Zoho One.
PhoneBridge integration enables telephony in Zoho apps like CRM and Recruit. It allows customers to make calls from Zoho apps, and provides contextual information on incoming calls. Enabling PhoneBridge will give users context for all incoming calls from Zoho CRM, Zoho Recruit, Zoho Mail, and 20+ other apps.

Zoho is the operating system for business–a single online platform capable of running an entire business. With 45+ apps in nearly every major business category, including sales, marketing, customer support, accounting and back office operations, and an array of productivity and collaboration tools, Zoho is one of the world´s most prolific software companies. For more information, visit www.zoho.com