Empirix, a global provider of testing and assurance solutions, and MetTel, a communications and digital transformation leader, have announced that they will join forces to provide end-to-end visibility for the MetTel cloud network to improve the communications experience of voice customers, the companies said.
MetTel Customer Innovation Labs has deployed Empirix´ E-XMS virtualized solution into their network infrastructure to create a quality controlled environment for its production voice-over-IP (VOIP) network.
MetTel is expanding its use of cloud and virtualization technologies to future-proof the network and provide the highest network performance quality, increase customer satisfaction, and reduce operating costs by reducing mean time to repair (MTTR) in an on-demand, dynamically scalable environment.
MetTel has grown at a double-digit pace for several years with record 20 percent expansion in revenue in 2017. The company attributes its long-term, rising growth to a unique business model that harnesses the best communications and network services and solutions from top carriers and IT providers into one seamless, integrated service.
MetTel is a global provider of integrated digital communications and transformation solutions for enterprise customers. By converging all communications over a proprietary network, MetTel enables enterprise companies to easily deploy and manage technology-driven voice, data, wireless and cloud solutions worldwide. MetTel´s comprehensive portfolio of customer solutions boosts enterprise productivity, reduces costs and simplifies operations.
Empirix provides a holistic view of end-to-end user communications and behaviors across networks. Originally founded as Hammer Technologies in 1992 and headquartered in Boston, Massachusetts USA. Empirix´ clients are customer-centric, telecommunication operators and enterprises located around the world.