emergency.lu Re-establishes Critical Connectivity in Caribbean

The emergency.lu Rapid Response Kit has been deployed by the government of Luxembourg to provide vital satellite-enabled connectivity to the coordination center in Dominica, following the devastation brought by the Category 5 Hurricane Maria, according to SES and its partners.

The connectivity provided on an SES satellite is used for broadband and voice communication, to ensure that emergency services and first responders can stay informed and connected, and are able to act quickly, where they are most needed. The solution has been deployed upon the request of the Emergency Telecommunications Cluster (ETC) to support the Caribbean Disaster Emergency Management Agency (CDEMA), and installed by Luxembourg Civil Protection volunteers.

Another emergency.lu Rapid Response Kit was deployed earlier in the island of Saint Martin to re-establish connectivity to the airport of Sint Maarten, after the Category 5 Hurricane Irma made landfall in the North East Caribbean islands, severely damaging terrestrial telecommunications infrastructure.

The Government of Luxembourg sent emergency.lu Rapid Deployment Kits to the region earlier this month, to support the establishment of humanitarian hubs and to provide vital communication links for first responders.

In addition to the already-available satellite capacity for emergency.lu services, SES has donated additional satellite capacity to support the high demand for connectivity for relief actions.

Emergency.lu is a rapid communications solution for global disaster relief and humanitarian missions, developed and implemented as a public-private partnership by the Ministry of Foreign Affairs of Luxembourg in collaboration with a consortium of Luxembourg companies and organisations: SES TechCom, Hitec and Luxembourg Air Rescue. It is designed to help the humanitarian and civil protection community in the field to (re-) establish telecommunication services and support effective communication and coordination of first responders. Emergency.lu can be deployed by the Government of Luxembourg anywhere in the world within hours of a natural catastrophe or man-made crisis.

SES is a world-leading satellite operator and the first to deliver a differentiated and scalable GEO-MEO offering worldwide, with more than 50 satellites in Geostationary Earth Orbit (GEO) and 12 in Medium Earth Orbit (MEO). SES focuses on value-added, end-to-end solutions in two key business units: SES Video and SES Networks. The company provides satellite communications services to broadcasters, content and internet service providers, mobile and fixed network operators, governments and institutions. Further information available at: www.ses.com