EasyVista´s Service Management Platform was named a 2017 SIIA CODiE Awards finalist in the Best IT Service Management Solution and Best Higher Education Enterprise Solution categories, the company said.
Finalists represent the best products, technologies and services in software, information and business technology.
The enterprise service desk is taking on a more critical role as forward-thinking companies and organizations realize that information technology is rapidly moving toward service provisioning and management. It is becoming a single point of contact across technology silos and the representative of IT to the rest of the business. Further it has become the lynchpin to keeping business services up and running.
EasyVista Service Management Platform combines deep ITSM 2.0 functionality with an intuitive user experience for self-service. At the core of the platform sits support for all ITIL process areas and project management as well as deep coverage for asset management, including chargeback, purchasing, contracts and invoicing.
EasyVista´s Service Apps technology sits on top of this capability, allowing users to quickly build mobile-responsive portals and apps by simply dragging and dropping widgets onto a canvas. With EasyVista, users enjoy a consumer-friendly experience on the front end and the power of ITIL on the backend.
The SIIA CODiE Awards is the only peer-reviewed program to showcase business and education technology´s finest products and services. Since 1986, thousands of products, services and solutions have been recognized for achieving excellence.
Headquartered in New York and Paris, EasyVista simplifies IT Service Management by making it easy to deliver and easy to use for today´s enterprise. EasyVista´s service management platform was created to help companies automate and personalize service delivery to improve IT efficiency and increase staff productivity.