Dizzion, a provider of end user computing solutions and virtual desktops, has joined the inContact inCloud Ecosystem (iCE), the company said.
The inCloud Ecosystem facilitates development of inContact integrations and will give inContact customers easy access to Dizzion´s end user computing solutions including virtual desktops, secure endpoints, application delivery, compliance and more. inContact has been repeatedly recognized as a contact center software industry leader by analyst firms like Gartner, IDC and Frost & Sullivan.
inContact´s suite of solutions can easily be implemented on Dizzion´s high performance, high availability virtual desktops, allowing for a more flexible and secure work environment that is ideal for contact centers, particularly those utilizing work at home agents. Combined, Dizzion and inContact allow contact center agents to access the applications they need from anywhere, on any device without sacrificing quality or speed.
Dizzion´s virtual desktop solutions are used by contact centers and service providers alike to respond to seasonal demand, enable work at home employees, meet compliance requirements, and strengthen overall data security. Combined with inContact´s solutions, they can support a cloud first strategy that enables greater business agility, scalability, and faster speed to revenue.
Established in 2011, Dizzion brings the power of cloud computing to the desktop by enabling employees to securely access their applications and data from any device, anytime, anywhere. Dizzion´s proprietary managed desktop service is built on enterprise technology that includes infrastructure, software licensing, management, support and security for a monthly fee. Dizzion is a privately held company based in Denver, Colorado.
inContact is the cloud contact center software leader, with the most complete, easiest and most reliable solution to help organizations achieve their customer experience goals.