Diebold expands omni-channel enablement, debuts new concept at NRF "BIG" Show

Diebold, Inc. (NYSE: DBD) is introducing a new mobile-enabled self-checkout concept, the company said.

Building on Diebold´s omni-channel expertise in the financial services industry, the new concept combines the core capabilities of the automated teller machine (ATM) with the convenience of contactless mobile payments and self-checkout. With in-store mobile payments expected to reach USD 118 billion by 2018, consumer acceptance of digital wallets and mobile payments continues to blur the line between the banking and retail consumer experience.

Introducing simplicity to the in-store shopping experience, the new concept enables consumers to scan items they want to purchase while shopping in-store via their mobile device. Once a consumer is ready to pay, they simply tap their phone at the self-checkout unit to pay for the items when exiting. Payment is made via preloaded card information found in the consumers´ mobile wallet within the retailer´s mobile app or cash inserted into the terminal.

Cash-back can also be offered through the checkout terminal, which can function as an ATM. This process eliminates traditional checkout lines and increases consumer loyalty through the use of stored-value cards, mobile marketing campaigns and membership rewards programs.

Diebold provides the technology, software and services that connect people around the world with their money – bridging the physical and digital worlds of cash conveniently, securely and efficiently. Since its founding in 1859, Diebold has evolved to become a leading provider of exceptional self-service innovation, security and services to financial, commercial, retail and other markets. Diebold has approximately 16,000 employees worldwide and is headquartered near Canton, Ohio, USA.