Dialpad has released the “2016 Report on Business Communications in the Era of the Anywhere Worker,” a survey of 1,014 professionals, from end users to executives, on cloud communications adoption rates and expectations in the era of the anywhere worker, the company said.
The survey, conducted by Dialpad and Lab42, explores business communications trends by business size, vertical, role and department, and confirms the imminent death of the desk phone. The report found that both corporate and remote workers are increasingly away from their desks, with 65 percent saying they have a “desk phone optional” work environment and one third of workers believing the desk phone will disappear in two to three years.
The results of the 2016 State of Business Communications Adoption report are in line with other research findings. A survey of Fortune 1000 companies found employees were at their desks only 50 to 60 percent of the time, forcing a reconsideration of telephony and space strategies. Dialpad found that 59 percent of employees think the desk phone is outdated and nearly one-third think they won´t exist three years from now, yet 66 percent of companies still provide employees with desk phones, an average cost of USD8.1 million for every enterprise according to an IDG survey.
Dialpad is a modern business communications (MBC) solution that includes voice, video, group messaging and SMS, integrated with Microsoft Office 365 and Google Apps for Work.