Dialpad, the pure-cloud business communication solution, has announced that its Dialpad Pro solution is now fully integrated with Zendesk, a cloud-based customer service software, for enterprise users, the company said.
The new integration, which is available in the Zendesk App Marketplace, combines Dialpad´s business communications platform with Zendesk´s customer service tools to facilitate a modern and seamless customer communication experience from anywhere, at anytime.
Dialpad for Zendesk is really two integrations in one, allowing for faster dialing with a built-in sidebar screen that appears within Dialpad´s desktop applications, and a Dialpad telephony and call center application that´s available inside the Zendesk web application.
Dialpad is communications simplified for every business. Available on any device, anywhere, the services include voice, video, messaging and meetings. To learn more visit dialpad.com.