8×8, Inc. (NYSE: EGHT), an integrated cloud communications platform, has announced its partnership with Dermalogica, a skincare provider across England and Ireland, with 6,000 skin therapists, the company said.
Dermalogica selected 8×8 to replace their aging telephony to keep up with the cloud enabled world we live in today. Dermalogica wanted to be able to measure, analyse and make improvements to customer service levels and needed a new system that could support this.
With the 8×8 X Series, Dermalogica will have an entirely new cloud communications and contact centre platform, helping it enhance customer service and transform the way employees communicate and also how, and where, they work.
8×8 empowers workforces worldwide to connect individuals and teams so they can collaborate faster and work smarter. Real-time analytics and intelligence provide businesses unique insights across all interactions and channels so they can delight end-customers and accelerate their business. For additional information, visit www.8×8.com