Denver International Airport offers app for emergency reporting

Denver International Airport (DEN) has announced the launch of a new mobile app called “See Say Airport,” enabling DEN passengers and employees to report safety and security concerns to airport authorities, the company said.

DEN is the first airport in the country to utilize ELERTS, a public safety communication app, to crowdsource reporting of safety and security issues. Much like the Department of Homeland Security´s national “See Something Say Something” campaign, “See Say Airport” allows real-time information about potential security threats to be shared immediately and discreetly with authorities.

App users can share information about things seen in the airport like suspicions persons or activity, unattended baggage and even spills or dirty restroom. The “See Say Airport” app allows users to send photos, videos, text messages and GPS location information to airport operations for assistance.

Reports submitted by users are sent directly to airport authorities, 24 hours-a-day. The report will then be investigated and allows for airport authorities to communicate back to the person who submitted the report with questions or requests for follow up information. Reports can also be sent anonymously.

ELERTS develops the leading See Something Say Something communication platform for airports, cities and transit agencies. Its best-in-class incident management system is empowered by mobile, crowd-sourced reporting of safety and security concerns. ELERTS´ web-based management console provides dispatchers with real-time situation awareness contributed by citizens and employees.

Denver International Airport is the fifth-busiest airport in the United States. With more than 61 million passengers traveling through the airport each year, DEN is one of the busiest airline hubs in the world´s largest aviation market. DEN is the primary economic engine for the state of Colorado, generating more than $26 billion for the region annually.