Delta Air Lines has announced it is partnering with Incheon International Airport Corporation (IIAC) to create a leading hub in Northeast Asia, the company said.
The partnership agreement allows the two parties to exchange information regarding the design of Terminal 2 at the Incheon International Airport (ICN), collaborate on initiatives enhancing customer experience and operational performance, explore deployment of new technologies and jointly market and promote the ICN hub.
Following this week´s Memorandum of Understanding, Delta will share best practices from its US and partner hubs. IIAC officials will also join Delta for workshops and specialized rotations held in Atlanta, home to Delta´s headquarters, Operations & Customer Center and largest hub.
IIAC opened Terminal 2 on January 18, 2018, when Delta, its joint venture partner Korean Air, and Air France – KLM started operations. The 1,260,000 square-foot Terminal 2, designed to handle more than 18 million passengers per year, will be expanded as part of the airport´s fourth expansion phase by 2023. C
Incheon International Airport has shown steady growth since its opening in 2001. In 2017, Incheon Airport ranked 7th amongst all airports in terms of international passengers and 3rd in international cargo.
Delta Air Lines serves more than 180 million customers each year. Delta and the Delta Connection carriers offer service to 324 destinations in 57 countries on six continents. Headquartered in Atlanta, Delta employs more than 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.