Delta continues multi-billion dollar customer experience investment

Delta is amping up its in-flight amenities with the introduction of noise-cancelling headphones from Los Angeles-based sound and philanthropic company LSTN Sound Co., the company said.

Beginning this summer, customers traveling in Delta One, including transcontinental flights between JFK and LAX/SFO, DCA-LAX and BOS-SFO, and later this year, Delta Premium Select, will enjoy a pair of LSTN headphones while in flight. Developed specifically for the in-flight experience, the noise-canceling headphones will enable customers to better experience Delta Studio, the airline´s industry-leading, free in-flight entertainment system, at 30,000 feet.

This latest enhancement is part of the airline´s multi-billion dollar investment in the customer experience that includes a cabin modernization program featuring new seats, seatback entertainment systems with free entertainment, high-capacity overhead bins, access to Wi-Fi on nearly all flights, free Main Cabin meals on select flights, upgraded free Main Cabin snacks, chef-curated meals in Delta One, a seasonal wine program, an Alessi-designed collection of serviceware in Delta One and First Class, and more.

Through its partnership with LSTN the airline will be supporting Starkey Hearing Foundation, LSTN´s philanthropic partner who provides ear care and hearing aids to those in need around the world. Over the past four years, LSTN has partnered with the Starkey Hearing Foundation to provide hearing aids to more than 22,000 people, and will enable thousands more to receive the gift of hearing by donating part of the proceeds from its partnership with Delta to the nonprofit.

Delta Air Lines serves nearly 180m customers each year. Delta and the Delta Connection carriers offer service to 323 destinations in 57 countries on six continents. Headquartered in Atlanta, Delta employs more than 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.

The airline is a founding member of the SkyTeam global alliance and participates in the industry´s leading transatlantic joint venture with Air France-KLM and Alitalia as well as a joint venture with Virgin Atlantic.

LSTN Sound Co. is on a mission to change lives through the power of music. For every premium headphone or speaker sold, proceeds are donated to their nonprofit partner, Starkey Hearing Foundation, to help provide hearing aids to people in need around the world. LSTN products can be found in luxury boutiques across the globe as well as online. The company was founded in 2013 in Los Angeles, California by Bridget Hilton and Joe Huff.