Delta Air Lines (NYSE: DAL) CEO Ed Bastian has addressed the disruptive passenger on Delta flight 248 who made headlines for displaying behavior that was loud, rude and disrespectful to his fellow the customers, the company said.
Bastian said, “Our team members made the best decision they could given the circumstance, and he [the passenger] will never be allowed on a Delta plane.”
Delta has also apologized to the customers onboard that flight.
Delta Air Lines serves nearly 180 million customers each year. Delta and the Delta Connection carriers offer service to 312 destinations in 54 countries on six continents. Headquartered in Atlanta, Delta employs more than 80,000 employees worldwide and operates a mainline fleet of more than 800 aircraft.