Delta Cargo managing director of operations and customer experience

Delta Air Lines Cargo has announced it has appointed Rafael Figueroa as Managing Director of Cargo Operations and Customer Experience, a role previously held by Julian Soell, the company said.

Rafael will transition from Aeromexico Cargo to Delta Cargo, to lead a team of over 1,600 employees, managing Delta´s worldwide cargo operation to deliver industry-leading customer service.

This appointment is part of an international talent exchange program between Delta and Aeromexico, which aims to share best practices and skills across all areas of the business.

Delta Cargo offers access to an industry-leading global network, reaching more than 310 destinations in 54 countries on six continents and carrying more than 2.2 billion cargo ton-miles each year.