CSG Systems International, Inc. (NASDAQ: CSGS), a global partner to launch and monetize digital services, will expand and extend its agreement with Charter Communications (NASDAQ: CHTR) through December 31, 2021, the company said.
Charter is a broadband communications company and the second largest cable operator in the United States. In 2016, the company merged with Time Warner Cable and Bright House Networks, creating a single entity, Spectrum, under the Charter umbrella. CSG´s contract extension with Charter streamlines all existing billing and customer care contracts with Time Warner and Bright House into a single Charter contract.
Under the new contract, CSG will continue to provide a comprehensive set of customer care and billing solutions. In addition, Charter will deploy CSG Workforce Express for field service management, scheduling, dispatch, automation and mobile technician support.
CSG International (NASDAQ: CSGS) is the trusted global partner to help clients launch and monetize communications and entertainment services in the digital age. Leveraging 30 years of experience and expertise in voice, video, data and content services, CSG delivers market-leading revenue management and customer interaction solutions in licensed and managed service models.