Comptel Corporation (OMX Helsinki: CTL1V) has launched its Fastermind suite to bring artificial intelligence applications for digital telcos, the company said.
It recommends, predicts and automates real-time decisions for best next actions enabling customer engagement automation.
Within the suite, Fastermind Real-Time Decisioning increases revenue with automated upsell and cross-sell offers, marketing promotions, notifications and nurturing actions by targeting the right customers at the right time. Its intuitive user experience allows business users to easily configure new actions and spin up offers quickly. The end user experiences a personalised and contextual customer journey, where relevant service offers or alerts are received at the peak moment of customer value.
Comptel has enabled the delivery of digital and communications services to more than two billion people. Every day, we care for more than 20% of all mobile usage data. Nearly 300 service providers across 90 countries have trusted us to perfect customers´ digital moments.