Click Travel cloud transforms customer service experience

NewVoiceMedia, a global provider of cloud contact center and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more, has helped Click Travel transform its customer service experience while improving employee engagement, the company said.

Click Travel is a UK-based company with a EUR 200 million turnover that helps other businesses reduce the cost and complexity of travel management. Its Travel Cloud application enables customers to self-serve and book travel requests directly online through the portal.

NewVoiceMedia is a global provider of cloud contact center and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more. For more information, visit www.newvoicemedia.com or follow NewVoiceMedia on Twitter @NewVoiceMedia.