Ciena reveals intelligent analytics service

Ciena (NYSE: CIEN) Insights Service leverages a team of world-class collaborative data scientists, services and network infrastructure experts as well as artificial intelligence and machine learning software capabilities, the company said.

Ciena Insights Service helps network providers improve decision making, optimize asset utilization, accelerate time to market and drive new revenue opportunities.

Ciena Insights Service consolidates a wide array of analytics-based capabilities into a single, multi-tiered service offering designed to ensure networks are securely “fit for flexibility” today and into the future. Delivered through a subscription-based model, the offer is available in three tiers of service, providing several benefits to Ciena customers:

Discover: gives network operations personnel greater visibility into network assets, service availability, network health, and areas of risk.

Analyze: uses machine learning capabilities to process trend information to create actionable insights for network optimization.

Predict: helps network operators head off issues before they occur to prevent customer churn or costly outages and preemptively determines the best direction for optimizing and transforming the network to further improve network availability, customer satisfaction, lower operational costs and more.

Ciena is a networking systems, services, and software company. For updates on Ciena, visit