Chorus.ai, the Conversation Intelligence Platform for high-growth sales teams, has announced Roles & Permissions, enterprise-grade control and access to specific features and data based on roles and teams, the company said.
IT administrators and sales operations today are tasked with managing a company´s most important asset: customer data. With Chorus Roles & Permissions, users can set their revenue teams up for success while maintaining the necessary internal IT regulations.
Roles & Permissions enables data access settings to specify the records that users in certain teams or territories can view and edit. Customizable role-based settings can also control the Chorus experience for end-users, such as who can fill out scorecards or share recordings externally.
With flexible data access, a solutions engineering team can collaborate with the relevant account executives (AEs) they support even though they sit on a different branch of the organization chart. Likewise, handoffs from sales development representatives to AEs to customer success teams can be easily supported by setting up data access through this flexible framework while maintaining data security.
Chorus.ai is the No.1 Conversation Intelligence Platform for high-growth sales teams. Founded in 2015, Chorus.ai´s Conversation Intelligence Platform identifies and helps teams replicate the performance of top-performing reps by analyzing their sales meetings. These insights serve as the foundation of an effective coaching strategy for sales and customer success teams and provide insight into the voice-of-the-customer across the entire organization. Chorus.ai is headquartered in San Francisco, with offices in Tel Aviv and Boston.