Netcracker Technology has announced it extended its partnership with Chorus. Netcracker will continue to provide operational support capabilities allowing Chorus to better optimize the customer experience, the company said.
Chorus is the largest provider of telecommunications infrastructure in New Zealand. The company owns the majority of telephone lines and exchange equipment in the country and is responsible for building approximately 70% of the new fiber optic Ultra-Fast Broadband network.
Netcracker will help support Chorus´ long-term strategy to deliver the best possible customer experience, using Netcracker´s Digital OSS solution and services which includes Workforce Management, Workflow, Schedule Management and Business Activity Monitoring.
Netcracker Technology, a wholly owned subsidiary of NEC Corporation, offers mission-critical digital transformation solutions to service providers around the globe. For more information, visit www.netcracker.com.