China Eastern Airlines implements Avaya unified communications

Avaya Holdings Corp. (NYSE:AVYA) has announced that China Eastern Airlines has implemented a complete Avaya unified communication and collaboration solution to support its corporate headquarters and disperse operational locations, the company said.

As one of the first Chinese companies with business communications fully based on an IP architecture, China Eastern Airlines has dramatically reduced costs, increased efficiency, and built a solid, flexible communications foundation for the future.

Headquartered in Shanghai with branch offices all over the world, the airline is one of China´s largest major aviation companies with a fleet of over 600 passenger and cargo aircraft and serving more than 100 million passengers globally. As part of its global growth strategy, China Eastern Airlines has adopted Avaya´s full-IP solution, providing it with a fully mobile, highly reliable, flexible and scalable cloud-based communications system.

Boasting a string of awards, China Eastern Airlines has been named as one of the top-25 most innovative companies in China and amongst the top-10 companies for social responsibility by Fortune magazine.

Headquartered in Shanghai, China Eastern Air Holding Company (CEAH) is among China´s three major air transportation groups. As the core undertaking of CEAH, China Eastern Airlines Co., Ltd. was the first Chinese airline listing on New York, Hong Kong and Shanghai stock markets in 1997. Currently, it operates a fleet of over 600 aircrafts and serves over 100 million passengers globally, ranking 7th in the world. Through an air network, China Eastern Airlines now reaches 1,052 destinations in 177 countries.

Avaya enables the mission critical, real-time communication applications of the world´s most important operations. As the global provider of delivering superior communications experiences, Avaya provides the most complete portfolio of software and services for contact center and unified communications– offered on premises, in the cloud, or a hybrid. Today´s digital world requires communications enablement, and no other company is better positioned to do this than Avaya. For more information, visit