Check what’s included in ‘all-inclusive’ holidays, Which? warns

People who go on an all-inclusive holiday can end up paying up to £367 more per week on extras, a survey by Which? has found.

The consumer group has urged holidaymakers to research what benefits are included in the price of the deal.

All-inclusive holidays surge in popularity during periods of economic turmoil as consumers seek to control their spending. However, what’s really included in each package price varies between companies and resorts because there is no set definition of ‘all-inclusive’.

The most basic all-inclusive package includes flights, accommodation and three meals a day. Others can include snacks and basic alcoholic drinks, but there may be restrictions on what you can eat and drink, and when. The survey of nearly 2,000 holidaymakers found that fewer than half had premium brands of beers and spirits included in their packages.

Some all-inclusive breaks are “far from being all in”, with customers finding that even basic items like soft drinks were not included, said Which? Travel magazine editor Rory Boland.

He advised holidaymakers to research what is included in any ‘all-inclusive’ deal, and read reviews from other customers.

Upgrading from bed & breakfast to all-inclusive can cost as little as £15pp per day, which will pay for itself even if you only eat dinner in the resort. However, if the only food on offer is a bland buffet, or you plan to leave the resort to see the sights and eat in local restaurants, the upgrade may not be worth it, Which? said.

The all-inclusive providers rated highest by Which? were Jet2 Holidays and Saga, while Lastminute.com was ranked lowest.