Charities, Nonprofits Adapt to New Ways of Working with Help from Mitel

Mitel, a provider of business communications, is helping nonprofits enhance their ability to communicate, collaborate and work from anywhere to sustain their missions, the company said.

In a survey assessing the immediate and expected effects of coronavirus on charities worldwide, global grantmaking organization CAF America found nearly all have been negatively affected by decreased funding, travel restrictions and staff limitations. Despite the challenges, more than 90 percent continue to serve their communities and two-thirds now rely on remote working as the de facto solution for maintaining operations.

However, respondents also acknowledged they lack the infrastructure and access to systems that would allow moving their work online. To survive and thrive, more than 60 percent are researching ways to innovate.

Longtime technology allies for nonprofits, Mitel and its partners have assisted international charities of all sizes during the pandemic as they looked to evaluate and fortify their communications strategy and drive innovation within their organizations through new ways of working, connecting and serving their communities.

A global market provider of business communications powering more than two billion business connections, Mitel helps businesses and service providers connect, collaborate and provide innovative services to their customers. For more information, go to